Netspend
Netspend is a leader in providing prepaid debit cards in the United States. Netspend's mission is "to provide products and services that empower consumers with the convenience, security and freedom to be self-banked."
Website Redesign
Over the years, the Netspend website has been overhauled to meet the changing landscape of the company.
Website Redesign
From then to Now
The design has evolved over time, and each redesign involved numerous A/B test iterations beforehand. The Netspend site you see today is the result of ongoing collaboration between design and development.
Homepage
2018
Homepage
2022
Homepage
2024
Website Redesign
Components
Ranging from basic elements like text blocks and images to more complex ones like entire sections, these delightfully reusable components are simple enough for anyone to add to the site.
Website Redesign
Business to Business
While these pages live on the same domain as our consumer products, the business products have a different audience. The branding is different than the consumer side with altered colors and vector images, and taking it a step further, the B2B pages are given their our section and their own navigation, to better isolate it from consumer pages.
Netspend Partners
Netspend manages several partner websites, most of which are single-page or have just a few pages. Each site is uniquely tailored to its specific partner.
Disclosure Forms
In 2016, the CFPB required that all prepaid card disclosures include specific language, follow a standardized format, and be digitally accessible.
Meeting these requirements was a cross-team effort: Legal provided the disclosure language; Design formatted it according to CFPB specifications; and I was responsible for building a system to convert Legal’s documents into web pages housed within a single website.
Disclosure Forms
Document Conversion
The most tedious part of this project was converting Legal’s Word documents into clean, standardized HTML. I had already created HTML templates with placeholder text—so in theory, I just needed to drop in the content. Sounds simple, right? Unfortunately, the HTML exported from Word is messy and unusable. Copying and pasting wasn’t an option either—it’s error-prone, and with over 100 disclosure forms, it simply wasn’t scalable.
To solve this, I wrote a script that runs over 200 regex-based find-and-replace rules to clean up and normalize the HTML. The result is code that’s about 98% production-ready. After a quick round of manual cleanup, each disclosure form is good to go. This process brings the time per form down to about 10 minutes—compared to the 1–2 hours it would take to do everything manually. Plus, QA is much faster because there are less human errors.
Before
After
Disclosure Forms
Prepaidlf.com
This site is dedicated to hosting Netspend’s legal forms our team creates. It’s integrated with our custom-built backend, allowing the Legal team to enable or disable forms as needed. While it’s not the most visually polished site, it serves its purpose well and has also proven to be a useful internal reference tool.
